Customer-focused Technical Leader with 15+ years in delivery, escalation, consulting, and mentoring. Trusted advisor to enterprise customers, helping solve complex challenges and drive technology adoption. Skilled in building strong relationships, managing stakeholders, and delivering impactful results. Actively mentor new hires, graduates, and support various mentoring initiatives to foster professional growth. Known for clear communication, emotional intelligence, and a collaborative approach. Outside of work, I enjoy cooking and spending time with my kids.